Rollate is committed to full transparency regarding how your personal data is collected, used, and protected.
Rollate respects your privacy. These six core principles form the foundation of how we handle your data.
All your personal data is protected with SSL encryption and AES-256 technology. We employ the highest security measures to prevent any unauthorised access.
Rollate never sells your personal data to third parties. Your information is used solely for the purpose of delivering our services.
You may request to view, correct, or delete your data at any time. You have full control over your information.
We collect only the data necessary to provide our services. No unnecessary information is gathered.
Your data is retained only for as long as necessary. Specific data is deleted upon service completion or at your request.
Our Privacy Policy is written in plain, transparent language. There are no hidden terms or complex legal jargon.
Welcome to Rollate. We believe protecting your personal information is not merely a legal obligation — it is an ethical responsibility. This Privacy Policy ("Policy") explains how Rollate ("Platform", "we") collects, uses, stores, and protects the personal information of our members ("you", "user").
By using the Rollate website or mobile platform, you are deemed to have read and accepted this Privacy Policy. We therefore encourage you to read it carefully before registering.
This Privacy Policy has been prepared in accordance with international data protection standards — in particular the European GDPR (General Data Protection Regulation). We are committed to responsible and transparent handling of your data.
Important: While this Policy is available in Bengali, the primary legal document is in English. In the event of any conflict, the English version shall prevail.
Rollate collects only the information necessary to operate our services effectively. A detailed breakdown by data type is provided below.
| Type of data | Reason for Collection | Legal Basis |
|---|---|---|
| Identity information | Account Creation & KYC | Contractual necessity |
| Financial Information | Payment processing | Contractual and legal obligations |
| Technical information | Security & fraud prevention | Legitimate interest |
| Gaming data | Service Improvement & Responsible Gaming | Legitimate interest & consent |
Rollate uses your information only for specific, legitimate purposes. We never use your data for unnecessary or unrelated ends.
ℹ️ Good to Know: You can unsubscribe from marketing emails or notifications at any time. This will not affect your account in any way.
Rollate uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain site functionality.
Rollate employs industry-leading technical and administrative safeguards to protect your data. Our security infrastructure is continuously updated and reviewed.
ℹ️ Please Note: While we maintain the highest security standards, no digital system is entirely risk-free. Keep your password secure and contact support immediately if you notice anything suspicious.
Rollate retains your information only for as long as necessary. After that period, data is securely deleted or anonymised.
Certain data may not be erasable before a set period due to legal obligations. In such cases, we will inform you in detail.
As a Rollate member, you have the following rights regarding your personal data. Contact us at any time to exercise these rights.
You may request to see what information we hold about you.
You may request the correction of any inaccurate or incomplete information.
You may request the deletion of your data in certain circumstances.
You may request that the use of your data be restricted in certain circumstances.
The right to receive your data in a structured format and transfer it elsewhere.
You may object to the processing of your data for specific purposes.
Exercising Your Rights: To exercise any of the above rights, please contact our support team. We will respond within 30 days.
Rollate is strictly for users aged 18 and above. Registration, gaming, or use of any service by minors is strictly prohibited.
We do not knowingly collect or process personal data of anyone under 18. Age is verified at registration and identity is confirmed through the KYC process.
If we discover that a minor has created an account, it will be closed immediately and all associated data will be deleted.
To Parents & Guardians: If your child has accidentally created a Rollate account, please contact our support team immediately. We will act promptly.
Rollate may update this Privacy Policy from time to time. Changes may occur due to shifts in law, technology, or business practices.
For significant changes, we will notify you by email or via an in-platform notification. Continued use of the platform after any such changes constitutes your acceptance of the updated policy.
The "Last Updated" date at the top of this page always reflects the most recent version. We recommend visiting this page from time to time to stay informed of the latest policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to our dedicated Privacy Team.
We take your complaints seriously and do our utmost to resolve them. If you are not satisfied with our response, you may lodge a complaint with the relevant regulatory authority.
ℹ️ For faster assistance: When contacting us, providing your account ID and details of your request will help us assist you more quickly.
Your privacy is our priority. Enjoy gaming in a safe and trusted environment.