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📋 Legal Documents

Rollate Terms and Conditions — Complete Member Guide

This document constitutes a legal agreement between Rollate and its users. By registering or using Rollate, you are deemed to have accepted these terms.

Last Updated: January 1, 2026 Bangla Version Legally Valid

Key Highlights of the Terms & Conditions

Before reading the full terms, here are six key points to know — these are the most important aspects of using Rollate.

Age Requirement & Eligibility

You must be at least 18 years old to register on Rollate. Only one account per person is permitted.

Bonuses & Wagering

Each bonus has its own wagering requirements. Reading the relevant terms before accepting a bonus is mandatory.

Payments & Withdrawals

All deposits and withdrawals must be made through the designated methods. Transactions via third parties are strictly prohibited.

Account Security

Members are responsible for their own account security. Keeping your password confidential and reporting any suspicious activity is mandatory.

Prohibited Activities

Bonus abuse, multiple accounts, fraud, and system manipulation are strictly prohibited. Violations will result in account closure.

Responsible Gaming

Rollate supports responsible gaming. Tools such as self-exclusion and deposit limits are always available.

1

Introduction & Definitions

These Terms & Conditions form a legally binding agreement between Rollate ("Platform", "we", "us") and its users ("member", "you", "player"). By opening, accessing, or using any service on Rollate, you acknowledge that you have read, understood, and agreed to these terms in full.

Rollate is an internationally licensed online gaming platform serving players in Bangladesh and around the world. We believe in transparency and fairness — which is why these Terms & Conditions are written in language that is as plain and clear as possible.

Key Definitions

  • Platform: Rollate's website, mobile version, and all associated services.
  • Member / Player: A person who is registered with Rollate and using its services.
  • Account: Member's personal profile and balance on Rollate.
  • Bonus: Any bonus credits, free spins, or rewards granted by Rollate.
  • Wagering: You must wager a specified number of times before being able to withdraw bonus funds.
  • Real Money: Funds deposited by the member personally, excluding bonuses.

Important: Although these Terms are written in Bangla, the governing legal document is in English. In the event of any dispute, the English version shall prevail.

2

Eligibility & Registration

The following eligibility requirements must be met to open an account and play on Rollate. Creating an account without satisfying these conditions is strictly prohibited.

Age Restriction

Members must be at least 18 years old to register on Rollate. We strictly prohibit underage gaming. Proof of age — such as a national ID, passport, or birth certificate — may be requested for age verification.

Single Account Policy

Each individual may only hold one account with Rollate. If multiple accounts are found under the same person, all accounts will be closed and any deposited funds may be forfeited.

Registration Information

  • You must register with accurate and truthful information.
  • Your name, date of birth, address, and contact details must be accurate.
  • Providing false information may result in immediate account closure.
  • To update any account information, please contact our support team.

⚠️ Warning: Opening an account under someone else's name or a false identity is strictly prohibited. Such activity may result in legal action.

3

Account Management

Members are solely responsible for the security and proper use of their Rollate account. The following guidelines must be followed to keep your account protected.

Password & Login Security

  • Use a strong password and change it regularly.
  • Never share your password with anyone — Rollate support will never ask for your password.
  • If you log in on someone else's device, always log out when your session ends.
  • If you notice any suspicious activity, contact Support immediately.

KYC Verification

Rollate reserves the right to request identity verification (KYC) before processing withdrawals above a certain amount, or at any time. The following documents may be required:

  • National ID (NID) or Passport
  • Recent utility bill or bank statement (for address verification)
  • Proof of payment method (bKash / Nagad number)

Withdrawals may be delayed until KYC verification is complete. This is a security measure, not an inconvenience.

4

Deposits & Payments

Deposits on Rollate can be made via bKash, Nagad, Rocket, and other mobile banking methods. The following rules apply to all deposits.

Deposit Rules

  • The minimum deposit amount is BDT 100.
  • Deposits must be made using the member's own payment method only.
  • Deposits through third parties are strictly prohibited.
  • Rollate does not charge deposit fees, though your payment provider may apply their own charges.
  • Successful deposits are generally credited to your account within 3–10 minutes.

Currency

Transactions on Rollate are conducted in Bangladeshi Taka (BDT). Transactions in foreign currencies will be converted at the prevailing exchange rate.

Note: If a deposit does not appear in your account within 30 minutes, please contact support with proof of the transaction.

5

Withdrawal Policy

Rollate is committed to returning winnings quickly and securely. The following conditions must be met before a withdrawal can be processed.

Withdrawal Terms

  • The minimum withdrawal amount is BDT 500.
  • Withdrawals can only be made to the same payment method used for the original deposit.
  • Withdrawals may be held if an active bonus is in place and the wagering requirements have not been met.
  • Large withdrawals will be delayed if KYC verification has not been completed.
  • Standard withdrawals are processed within 15 minutes to 24 hours.
  • VIP members enjoy priority withdrawal processing.

Reasons for Withdrawal Cancellation or Hold

  • If suspicious activity is detected on the account.
  • Bonus wagering requirements have not been met.
  • Identity verification is still pending.
  • If there are errors or discrepancies in a transaction.

⚠️ Warning: Any attempt to withdraw funds to another person's account will result in immediate account closure.

6

Bonuses & Promotions

Rollate offers a variety of bonuses and promotions. Each bonus has its own terms, which should be read carefully before accepting.

General Bonus Terms

  • Each bonus can only be claimed once.
  • Wagering requirements must be met before any bonus can be withdrawn.
  • Wagering is typically 15 to 35 times the bonus amount.
  • Bonuses are generally valid for 7 to 30 days.
  • Any unused bonus will be automatically removed upon expiry.
  • The maximum bet amount is generally BDT 500 per spin/round.

Bonus Abuse

Rollate takes a firm stance against bonus abuse. Any of the following activities will be considered abuse:

  • Claiming bonuses across multiple accounts.
  • Deliberately placing low-risk bets to meet bonus wagering requirements.
  • Attempting to claim bonuses using another person's details.

Note: Rollate reserves the right to cancel bonuses issued in error or under special circumstances. For any bonus-related queries, please contact support.

7

Gaming Rules

The following rules apply at all times while playing on Rollate. They are in place to ensure a fair and transparent gaming environment for everyone.

Fair Play Policy

  • All games on Rollate use RNG (Random Number Generator) technology independently verified by third-party auditors.
  • No game outcome is predetermined — all results are completely random.
  • The RTP (Return to Player) rate for each game is listed on that game's page.

Technical Issues

If a technical issue — such as an internet disconnection or server error — occurs during a game, Rollate will generally attempt to restore the game to its previous state. However, this may not always be possible. In such cases, Rollate's decision is final.

Bet Cancellation

Once a bet is confirmed, it generally cannot be cancelled. However, Rollate reserves the right to void bets in the event of a technical error.

8

Prohibited Activities

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8

Prohibited Activities

The following activities are strictly prohibited on Rollate in order to maintain a fair environment. Any violation will result in immediate account closure, and funds may be forfeited.

  • Opening or operating multiple accounts.
  • Registering using another person's identity or information.
  • Using bots, scripts, or automated software.
  • Attempting to manipulate the game system or algorithm.
  • Colluding with other members to gain an unfair advantage.
  • Using the platform for money laundering or illegal fund transfers.
  • Systematically abusing bonuses.
  • Impersonating a Rollate employee.

⚠️ Consequences: Engaging in any of the prohibited activities listed above will result in permanent account closure, balance forfeiture, and legal action where necessary.

9

Responsible Gaming

Rollate believes gaming should be entertainment — it should never be a source of financial stress or mental hardship. That is why responsible gaming is our highest priority.

Available Tools

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Session Timer: Track how long you have been playing and set time limits.
  • Reality Check: You will receive periodic reminders about your time spent playing.
  • Self-Exclusion: Temporarily suspend your account for anywhere from 24 hours to permanently.
  • Loss Limit: Gaming automatically stops once you have lost a set amount.

To use these tools, go to your account settings or contact support. To learn more about responsible gaming, visit our Responsible Gaming Page View.

10

Privacy & Data Protection

Rollate takes the protection of your personal data very seriously. We adhere to international data protection standards.

Data Collection & Use

  • Information provided during registration is used for account management and KYC verification.
  • Used to protect transaction data security and prevent fraud.
  • Gaming activity data is used to improve and develop the platform.
  • Your information is never sold to third parties.

For more details, visit our Privacy Policy Read.

11

Account Closure & Suspension

Rollate reserves the right to temporarily or permanently suspend an account for any of the following reasons.

Closed by Rollate

  • Involvement in prohibited activities.
  • Registering with false information.
  • Failure to cooperate with KYC verification.
  • Violation of any other terms and conditions.

Closed by Member

You can close your account at any time by contacting support. It is advisable to withdraw your balance before closing. Whether a closed account can be reopened depends on the circumstances.

Note: An account closed through self-exclusion cannot be reopened before the designated period has elapsed.

12

Terms Update & Contact

Rollate reserves the right to amend these Terms & Conditions at any time. When changes are made, the update date will be revised, and members will be notified of significant changes via email or in-app notification.

Continued use of the platform after updated terms have been published will be considered acceptance of the new terms. We recommend visiting this page regularly.

Contact

If you have any questions or concerns about our Terms & Conditions, please reach out to our 24/7 support team. We provide assistance in Bangla.

Last Updated: January 1, 2026. These terms apply to all Rollate services.

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